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04 — SUPPORT

Documents,
answers & backup

Certificates and test reports for your tender files, and straight answers from the engineers who built the drive.

Certificates & Reports

( 02 ) — ON REQUEST WITH COMPANY DETAILS
DOC — 01
Management Certificates

ISO 9001:2015 · ISO 14001 · ISO 45001 · ISO 50001:2018 — factory-level certificates covering quality, environment, safety and energy management.

DOC — 02
CE Certificates

CE certification for LX100 series (EGI, valid to 2030), LX200 series (UDEM M.2025.206.C118597) and S80 series (UDEM M.2025.206.C118120).

DOC — 03
CE Test Reports

Third-party test reports TLZJ25043069946, TEZJ25043069947 and M.2025.206.C118597 available for tender and customs documentation.

DOC — 04
Third-Party Inspection

Pre-shipment inspection by SGS, BV or TÜV can be arranged on request for buyers requiring independent third-party assurance.

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Technical FAQ

( 03 ) — COMMON QUESTIONS
How do I select the right VFD size for my motor?
Match the inverter’s rated output current to your motor’s nameplate current (not just kW). For heavy-duty or high-inertia loads (crushers, hoists, cranes), select one frame size up. Send us the motor nameplate photo and we will confirm the selection.
Can a solar pump inverter run without batteries?
Yes. IDEEI solar pump inverters drive the pump directly from the PV array — water is stored in a tank instead of energy in batteries. MPPT tracking keeps the pump running from weak morning light to full sun.
What is the difference between V/F and vector control?
V/F control suits fans and pumps with light, predictable loads. Sensorless vector control delivers high starting torque (180% at 0.5 Hz) and precise speed holding for machines, hoists and crushers.
Do you provide parameter preset files?
Yes. Tell us your motor data and application — we return a parameter list matched to your site, plus wiring diagrams. OEM partners receive factory-default presets flashed before shipment.
What are your warranty terms?
24 months from shipment date. Confirmed manufacturing defects include free replacement of the faulty parts after factory diagnosis; buyer-side causes such as water ingress or improper operation are excluded.
Which payment and shipping terms do you support?
T/T and PayPal are available for eligible orders. FOB, CNF and other shipping arrangements are confirmed in the formal quotation.
RFQ — RESPONSE WITHIN 24 HOURS

Send the nameplate.
We size the drive.

Motor photo, pump curve or project spec — our engineers return a matched selection, wiring guidance and a parameter preset file.

MAIL sales@ideeishop.com WA   +86 183 5724 1165 Get a Quote→ Send Inquiry