FACTORY ONLINE — HAIYAN, ZHEJIANG
MON–SAT 8:30–17:30 (GMT+8) [email protected] WA +86 183 5724 1165
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Home/Service
02 — SERVICE

Full-lifecycle factory service

From model selection and commissioning to warranty and long-term support, you work directly with the people who build the drive.

/ 01

Pre-Sales Engineering

Send the motor nameplate, application and site conditions. Our engineers provide a matched selection, wiring guidance and recommended parameters. For solar pumping, we can review the PV array, pump and inverter as one system.

/ 02

OEM / ODM Customization

Private-label panels and enclosures, firmware defaults, branded manuals and cartons, plus optional communication modules for qualified distributor projects.

/ 03

Export & Logistics

Export-grade packaging with protective foam and palletizing. Trade terms and shipping options are confirmed in the formal quotation according to destination and order size.

/ 04

24-Month Limited Warranty

Confirmed manufacturing defects are covered for 24 months from shipment, including free replacement of faulty parts. Water ingress, incorrect wiring and improper operation are excluded.

/ 05

Ongoing Technical Support

Free technical support via WhatsApp, WeChat and email includes installation guidance, parameter tuning, troubleshooting and commissioning assistance.

RFQ — RESPONSE WITHIN 24 HOURS

Send the nameplate.
We size the drive.

Motor photo, pump curve or project spec — our engineers return a matched selection, wiring guidance and a parameter preset file.

MAIL ● [email protected]WA   ● +86 183 5724 1165Get a Quote→ Send Inquiry